krainaksiazek in search of a simple introduction to communication 20096949

- znaleziono 43 produkty w 7 sklepach

In Search Of A Simple Introduction To Communication - 2840257512

459,99 zł

In Search Of A Simple Introduction To Communication

Książki Obcojęzyczne>Angielskie>Humanities>Philosophy>Social & political philosophy



In Search of a Simple Introduction to Communication - 2854483644

389,38 zł

In Search of a Simple Introduction to Communication Springer, Berlin

Książki / Literatura obcojęzyczna

This book is a philosophical introduction to the field of communication and media studies. In search of the philosophical backgrounds of that relatively young field, the book explores why this overwhelmingly popular discipline is in crisis. The book discusses classic introductions on communication, provides an update on lessons learned, and re-evaluates the work of pioneers in the light of up-to-date philosophical standards. It summarizes various debates surrounding the foundations of system theory and especially its applicability to the Social Sciences in general and to Communication Studies in particular.§Communication schools promise their students an understanding of the source of a principal and dynamical power in their lives, a power shaping societies and identities, molding aspirations, and deciding their fates. They also promise students a practical benefit, a chance to learn the secret of controlling that dynamical power, improving a set of skills that would ensure them a critical edge in the future job market: become better media experts for all media. Yet no one seems to know how such promises are met. Can there be a general theory of communication? If not, what can (should) communication students learn? This book looks at the problem from a philosophical perspective and proposes a framework wherein critical cases can be tested.§§


Introduction to Search with Sphinx - 2849849413

119,19 zł

Introduction to Search with Sphinx O´REILLY

Książki / Literatura obcojęzyczna

This concise introduction to Sphinx shows you how to use this free software to index an enormous number of documents and provide fast results to both simple and complex searches. Written by the creator of Sphinx, this authoritative book is short and to the point. * Understand the particular way Sphinx conducts searches * Install and configure Sphinx, and run a few basic tests * Issue basic queries to Sphinx at the application level * Learn the syntax of search text and the effects of various search options * Get strategies for dealing with large data sets, such as multi-index searching * Apply relevance and ranking guidelines for presenting best results to the user


The Search for a New National Identity - 2854510239

313,55 zł

The Search for a New National Identity Lang, Peter

Książki / Literatura obcojęzyczna

This book explores the profound social, cultural, and political changes that affected the way in which Canadians and Australians defined themselves as a


Media and Communication Research Methods - 2854373260

385,59 zł

Media and Communication Research Methods SAGE Publications Inc

Książki / Literatura obcojęzyczna

This step-by-step introduction to conducting media and communication research offers practical insights along with the author's signature lighthearted style to make discussion of qualitative and quantitative methods easy to comprehend. The Fourth Edition of Media and Communication Research Methods includes a new chapter on discourse analysis; expanded discussion of social media, including discussion of the ethics of Facebook experiments; and Expanded coverage of the research process, with new discussion of search strategies and best practices for analyzing research articles. Ideal for beginning research students at both the graduate and undergraduate level, this proven book is clear, concise, and accompanied by just the right number of detailed examples, useful applications, and valuable exercises to help students to understand, and master, media and communication research.


Statistical Methods for Communication Science - 2854430571

594,96 zł

Statistical Methods for Communication Science Lawrence Erlbaum Associates Inc

Książki / Literatura obcojęzyczna

Statistical Methods for Communication Science is a textbook for statistics in communication research. An introduction to statistical methods, key topics include the fundamentals of measurement, sampling procedures, probability, reliability, hypothesis testing, simple correlation and regression, and analyses of variance and covariance.


500 Simple Website Hints Tips and Techniques - 2212842792

70,80 zł

500 Simple Website Hints Tips and Techniques Rotovision


As the internet becomes ever more accessible, more and more people are setting up their own websites for personal or professional purposes. "500 Simple Website Hints, Tips, and Techniques" is a jargon-free handbook on the basics of website design. The book offers advice on planning your site, with an introduction to information architecture, tools, scripting basics, file and image formats, choosing and buying a domain name, and methods of testing websites. Key design aspects, such as colors, typefaces, and rollovers are also explored. To be successful, a website needs to be accessible to as many people as possible. The book includes essential advice on following web standards, ensuring a site loads quickly, achieving a high ranking on search engines, and offers tips on marketing strategies. Once you've got a website that works and can be easily found, the book explains the best way to add creative and fun extras, such as Flash animation, movies, audio, blogs, and podcasts.


Introduction to NLP - 2826769674

69,57 zł

Introduction to NLP THORSONS

Książki / Literatura obcojęzyczna

An Introduction to NLP reveals the techniques you need to achieve excellence in everything you do. Specially designed for audio with listener participation exercises, this CD focuses on communication strategies, using and understanding body languages, successful meetings and more! Some people appear more gifted than others. NLP (Neuro-Linguistic Programming), one of the fastest growing developments in applied psychology, describes in simple terms what these people do differently and enables you to learn these patterns of excellence. An Introduction to NLP teaches you practical skills to achieve excellent communication and great results in all areas of your life. Includes: * how to create rapport with others * influencing skills * understanding and using body language * how to think about and achieve the results you want * the art of asking key questions * effective meetings, negotiations and selling * accelerated learning strategies. Specifically designed for audio, this CD also includes exercises that encourage listener participation.


The Teacher's Introduction to Attachment - 2854308582

73,19 zł

The Teacher's Introduction to Attachment JESSICA KINGSLEY PUBLISHERS

Książki / Literatura obcojęzyczna

Simple and concise, The Teacher's Introduction to Attachment offers an easy way to understand children with attachment issues and how they can be supported. Author Nicola Marshall combines her expertise as an adoptive parent and schools trainer to describe in plain English what attachment is, how children develop attachment problems and how these problems affect a child's social, emotional and neurological development. She addresses some of the difficulties in identifying attachment issues in children - common among children who are in care or adopted, but which are sometimes mistaken for symptoms of ADHD or Autism Spectrum Disorder. Nicola also describes a range of helpful principles and practical strategies which will help children flourish - from simple tips for the individual on how to improve their communication to the changes a school can make to reduce a child's anxiety about changes and transitions. Ideal for teachers and support staff to pick up and use, this book is an essential addition to any school's staff library.


Introduction to Moroccan Arabic and Culture - 2836514004

201,12 zł

Introduction to Moroccan Arabic and Culture PLYMBRIDGE DISTRIBUTORS

Książki / Literatura obcojęzyczna

"An Introduction to Moroccan Arabic and Culture" and the accompanying multimedia DVD are designed to enable students to communicate effectively using Moroccan Arabic. Since Moroccan Arabic is rarely written or used in formal communication, the strength of the book lies in training learners in speaking and listening skills that can be used in everyday situations. Upon completing this course, students should be able to: greet people; introduce themselves; ask and reply to simple questions; use days and numbers in context; order food; shop; make appointments and reservations; give directions; talk about future plans; and, use common idiomatic expressions. Each chapter includes: cultural introductions to social, religious, or cultural aspects of Moroccan society; listening comprehension exercises; vocabulary exercises; dialogues and texts; conversation practice; grammar instruction on how native speakers structure their speech; and, interactive and video materials to support cultural understanding, listening, speaking, and grammar explanations. This book uses Romanized transcription alongside Arabic script for the first three chapters and thereafter only the Arabic script. It also includes a glossary and answer key. It requires approximately 120 contact hours, plus 180-240 additional hours of preparation outside class. A novice student should reach the intermediate-mid level of proficiency by the end of this course.


Introduction to Insurance Mathematics - 2854188979

298,55 zł

Introduction to Insurance Mathematics Springer

Książki / Literatura obcojęzyczna

The book aims at presenting technical and financial features of life insurance, non-life insurance, pension plans. The book has been planned assuming non-actuarial readers as its natural target, namely §- advanced undergraduate and graduate students in Economics, Business and Finance;§- professionals and technicians operating in Insurance and pension areas, whose job may regard investments, risk analysis, financial reporting, etc, and hence implies a communication with actuarial professionals and managers.§Given the assumed target, the book focuses on technical and financial aspects of insurance, however avoiding the use of complex mathematical tools. In this sense, the book can be placed at some midpoint of the existing literature, part of which adopts more formal approaches to insurance problems implying the use of non-elementary mathematics, whereas another part addresses practical questions totally avoiding even simple mathematical tools (which, in our opinion, can conversely provide effective tools for presenting technical and financial features of the insurance business).


Health Literacy from A to Z - 2854281766

214,14 zł

Health Literacy from A to Z Jones and Bartlett Publishers

Książki / Literatura obcojęzyczna

A Best-Seller on Amazon! Doody's Review Service, 5 Stars, Score 100! AWARDS for The Second Edition: Two-time winner of New England Chapter of the American Medical Writers Association awards: 2012 Will Solimene Award for Excellence in Medical Communication 2012 Neil Duane Award of Distinction 2012 Medical Book Awards: Honorable Mention in the Non-Physicians category Clear communication of your health message can make all the difference in effective patient care. Health Literacy from A to Z: Practical Ways to Communicate Your Health Message, Second Edition is an easy to use handbook designed for the busy health professional. Filled with ideas and strategies that can be used in everyday practice, Health Literacy from A to Z is a first-of-its-kind resource. Learn the key principles and strategies of effective health communication presented in a simple, informal manner by one of the nation's leading experts in health literacy. Whether you are a physician, nurse, pharmacist, allied health professional, case manager, public health specialist, practice manager, health care educator, student or family caregiver this book is for you. Instructor Resources include a Sample Syllabus and PowerPoint Presentations. What's New in the Second Edition of Health Literacy from A to Z The Second Edition is updated and revised to reflect current health literacy research and practice with new information about timely health literacy topics. This edition has 14 new chapters including 4 chapters about "Technology" and 7 chapters focused on "Know Your Audience." Highlights * "Starting Points" with an introduction to key information. * "Strategies, Ideas, and Suggestions" with lots of practical, how-to tips. * "Stories from Practice" showcasing real-life experiences from a wide range of perspectives to help make key points come alive. * "Sources to Learn More" including an extensive list of books, articles, websites, podcasts, and other resources. New Topics * Business Side of Health Literacy * Communicating When Patients Feel Scared, Sick, and Overwhelmed * General Public: Talking with Patients about What They Learn from the Media * Organizational Efforts, Advocacy, and Collaborations * Regulatory and Legal Language * Website Writing * Blogs and Social Media * Audio Podcasts * Email and Text Messages * Interactive Multimedia * Sections focusing on, "Know Your Audience" with in-depth information about: Children and Youth Emotions and Cognition Hearing Loss Language and Culture Literacy Older Adults Vision Problems The First Edition was the 2006 Winner of the New England Chapter of the American Medical Writers Association, Will Solimene Award for Excellence in Medical Communication!


Distributed network protocols for anonymous stations in cooperative and noncooperative settings - 2619308978

28,00 zł

Distributed network protocols for anonymous stations in cooperative and noncooperative settings Politechnika Gdańska


This work studies the effects of station anonymity and/or noncooperative (selfish) station behavior upon the design and performance of selected distributed network protocols. A set of stations interconnected by a computer network are assumed to be engaged in a collective activity for which some inter-station consistency is required. The considered protocols relate to group communication (where message delivery in agreed order is required), random multiple access over a single channel (where collision avoidance is required), and packet forwarding (where maintenance of end-to-end paths is required). Design of distributed protocols for anonymous stations permits to dispense with costly authentication mechanisms, and provides a "security lower bound" for systems in which station identities are relied upon. Modeling of noncooperative settings (where stations are allowed to behave selfishly) is justified in view of the increased autonomy and user configurability of today's network components; at the same time, as a departure from the traditional engineering paradigm, it opens up interesting areas of networking research. In Chapter 2, two agreed order multicast protocols are proposed for anonymous stations in a cooperative setting. Both are LAN-oriented i.e., designed to yield high group throughput by exploiting the natural synchronism of single-broadcast transmission media. A faulty communication environment is assumed with occasional reception misses - failures by one or more stations to receive a message. The Distributed Precedence Graph (DPG) protocol is network-independent in that multicast and reception primitives clearly define a protocol-to-network interface, and missed message recovery is separated from message ordering. In contrast, the Jamming Protocol (JP) is network-dependent and exploits in a novel way the "ideal synchronism" of LAN broadcast to couple missed message recovery and message ordering. Both proposed protocols are insensitive to membership control mechanisms and do without the knowledge of station identities. Even so, they compare favorably with existing agreed order multicast protocols like LANSIS or TOTEM, as demonstrated by the analysis of logicaltime properties and simulation of stochastic performance. Chapters 3 through 5 are devoted to game-theoretic analysis of random access MAC-layer protocols in a noncooperative setting. Chapter 3 deals with CSMA/CA, the multiple access mechanism of the IEEE 802.11 MAC protocol. It is argued that in an ad hoc wireless LAN, CSMA/CA is vulnerable to a selfish backoff attack consisting in systematic selection of short backoff times. Network performance under a backoff attack is evaluated via extension of Bianchi's Markovian approximation, as well as using more accurate models. A sufficient condition of solvability is given and a game-theoretic analysis is carried out with stations' bandwidth shares regarded as payoffs. Launching a backoff attack is established as a strictly dominating action, the payoff structure of the resulting one-shot CSMA/CA game being similar to a multiplayer Prisoners' Dilemma (with a unique and Pareto non-optmal Nash equilibrium). The notion of a Nash capacity is introduced to show that selfish station behavior reduces the achievable bandwidth utilization roughly by half compared with a cooperative setting. Incentive-based discouragement of backoff attacks is proposed in Chapter 4 using the concept of a repeated CSMA/CA game, where a station is allowed to reconfigure its CSMA/CA mechanism based upon past payoffs. Assuming that most stations are interested in enforcing cooperative behavior of the other stations, a satisfactory equilibrium play is shown possible. In particular, a selfish station can be expected to incline to honest play for fear of the other stations inclining to selfish play. This idea is elaborated upon and gives rise to two proposed strategies of playing the repeated CSMA/CA game, called Cooperation via Randomized Inclination to Selfish Play (CRISP) and Selfish Play to Elicit Live-and-Let-live (SPELL). By exploiting another property of the one-shot CSMA/CA game, called coarse profile observability, CRISP and SPELL are shown to asymptotically achieve Pareto optimality and the related Nash equilibrium becomes subgame perfect. It is shown how to extend the proposed strategies if some stations disengage the CSMA/CA backoff scheme. Chapter 4 concludeswith a discussion of QoS-sensitive station behavior, in which case the CSMA/CA game may change from a Prisoners' Dilemma into a form of a queuing game. Selfish behavior of CSMA/CA stations studied in Chapters 3 and 4 only affects specific protocol parameters, leaving the very principle of contention unchanged. In Chapter 5 we look at a slightly more general model of single-channel contention. In the proposed framework, the MAC protocol proceeds in cycles, each of which accommodates the stations' requests to transmit. This subsumes various existing random token-like protocols e.g., CSMA/CA, Random Token, slotted ALOHA, and HIPERLAN/1. A selection configuration determines how the requests are placed, whereas a winner policy decides the winner of a contention. It is argued that while the winner policy must be agreed upon by all the stations, the selection configuration is entirely within a station's discretion. For a wide class of winner policies, called Random Token with Extraneous Collision Detection (RT/ECD), the notions of verifiability and viability are introduced to factor out brute-force selfish behavior, and shown to lead to two interesting winner policies, RT/ECD-0 and RT/ECD--. The resulting games are found to be a multiplayer Prisoners' Dilemma and an anti-coordination game, respectively. Related repeated games are again found to potentially lead to cooperative behavior. In Chapter 6, selfishness considerations are extended to the network layer of a mobile ad hoc network (MANET). Each MANET station generates source packets and also is supposed to forward transit packets for pairs of stations currently out of each other's reception range. It is argued that forwarding transit packets becomes a dual liability: it shortens the station's battery life "in exchange for" sacrificing a portion of the channel bandwidth that could be used for source packets. Under the introduced packet anonymity model (no packet reveals its source station except at destination), undetectable selfish manipulation of the local congestion controls is possible. The issue is addressed in a noncooperative game-theoretic framework: each MANET station selects its own strategy (congestion control settings) at will, so as to maximize some defined payoff (a combination of source packet throughput and a reputation measure). For a class of Drop-and-Throttle (D&T) congestion control mechanisms, a generic model is formulated, whereby a station adjusts its D&T threshold in response to the other stations' adjusted thresholds; this model is subsequently translated into a simple extensive-form game. Types of reachable Nash equilibria are discussed and the notion of robustness of a Nash equilibrium is introduced. Finally, a novel packet forwarding protocol called Fair Forwarding with Forced Transmissions (F3T) is presented, which, if properly configured, leads to a desirable type of Nash equilibrium. Spis treści: CONTENTS  LIST OF SYMBOLS AND ABBREVIATIONS 1. INTRODUCTION   1.1. Motivation, objective, and scope  1.2. Outline of the contents 2. MEMBERSHIP INSENSITIVE AGREED ORDER MULTICAST   2.1. Introduction and related work  2.2. Message ordering constraints  2.3. Jamming Protocol  2.3.1. LAN model  2.3.2. JP mechanisms and data structures  2.3.3. Jamming and lag detection Ethernet Token Ring  2.3.4. "Catch-up" mechanism  2.4. Evaluation of JP  2.4.1. Logical-time properties of JP  2.4.2. Stochastic performance of JP  2.5. Distributed Precedence Graph protocol  2.5.1. Network service model Wired or wireless single-channel LAN Tag seąuencer Bounded-deiay WAN with sparse group messages  2.5.2. DPG data structures and PDU types  2.5.3. Maintenance of strong ADO  2.5.4. Missed message recovery and flow control  2.6. Evaluation of DPG  2.6.1. Logical-time properties of DPG  2.6.2. Stochastic performance of DPG  2.7. Conclusion 3. BACKOFF ATTACK AND ONE-SHOT CSMA/CA GAME   3.1. Introduction and related work  3.2. Network operation  3.2.1. CSMA/CA contention under IEEE 802.11 DCF protocol  3.2.2. Network model  3.3. Solvability of EBM  3.3.1. Uniform CSMA/CA configuration profile  3.3.2. Non-uniform CSMA/CA configuration profile  3.4. Station performance  3.5. Backoff attack incentives  3.5.1. Selfish configurations  3.5.2. CSMA/CA game and Nash capacity  3.5.3. Selfish and greedy configurations Incentives in a binary set of actions Incentives in a temary set of actions  3.5.4. Mixed and Monte Carlo models  3.6. Conclusion 4. BACKOFF ATTACK DISCOURAGEMENT and REPEATED CSMA/CA GAME   4.1. Introduction and related work  4.2. Morę properties of one-shot CSMA/CA game  4.3. Repeated CSMA/CA game  4.3.1. Introduction to repeated games  4.3.2. Application to CSMA/CA game  4.4. CRISP strategy  4.4.1. Strategy description  4.4.2. Uncorrelated Pareto optimality and subgame perfection  4.4.3. Performance  4.4.4. Enforceability  4.4.5. Ternary CRISP  4.5. SPELL strategy  4.5.1. Strategy Description  4.5.2. Uncorrelated Pareto optimality and subgame perfection  4.5.3. Ternary SPELL  4.6. QoS game  4.6.1. One-shot QoS game  4.6.2. Dynamie QoS game scenarios  4.6.3. Stochastic QoS game  4.7. Conclusion and comments 5. NONCOOPERATIVE CHANNEL CONTENTION IN AD HOC LANS WITH ANONYMOUS STATIONS   5.1. Introduction  5.2. WLAN model  5.3. Framework for a winner policy  5.3.1. Reąuests to transmit  5.3.2. Verifiability  5.3.3. Performance objectives  5.3.4. Viability  5.4. Binary RT/ECD game  5.4.1. One-shot RT/ECD game  5.4.2. Stage-by-stage repeated RT/ECD game Nash strategy Idea Bag strategy  5.5. Cycle-by-cycle repeated RT/ECD game  5.5.1. Reinforcement learning strategies  5.5.2. Evolutionary stability  5.6. Conclusion 6. FAIR PACKET FORWARDING IN MOBILE AD HOC NETWORKS   6.1. Introduction  6.2. Related work  6.2.1. Reputation systems  6.2.2. Micropayment schemes  6.2.3. Game-theoretic approaches  6.3. Forwarding model and related selfish behavior  6.3.1. Forwarding model  6.3.2. Discussion of the model  6.3.3. Undetectable selfish behavior  6.4. Game-theoretic model  6.4.1. D&Tgame  6.4.2. Reachability of Nash eąuilibria  6.5. F3T protocol  6.5.1. Protocol description  6.5.2. D&T game payoffs under F3T  6.6. F3T protocol configuration and performance  6.7. Conclusion and future research 7. SUMMARY OF MAIN RESULTS BIBLIOGRAPHY  Summary in English  Summary in Polish


The Pencil Perfect - Caroline Weaver - 2853079717

97,05 zł

The Pencil Perfect - Caroline Weaver

Książki & Multimedia > Książki

Opis - The Pencil Perfect is the tangible tale of the pencil: a utensil that crafts its own story as humans use its sharpened point to write their own. The Pencil Perfect takes its namesake"s four simple ingredients " wood, graphite, clay, and water " and narrates a tale of worldwide influence and innovation. Caroline Weaver, pencil connoisseur and CW Pencil Enterprise Shop owner, composes texts that extol the nuanced influence of her beloved and humble implement. Illustrations exclusively drawn for The Pencil Perfect by Oriana Fenwick, an artist from Zimbabwe who works with fine details and intense realism, pair with Weaver"s words to present a story that is both endearing and enlightening. Through profiles of pencil makers, anecdotes about famous writers" favorite pencils, and essays about the surprising role of pencils in world history and culture, the chronicle of a modest but mighty tool unfolds. Follow the charming contrivance as it guides the course of early communication in the Scientific Revolution, the American Revolutionary War, the Anglo-French War, and the French Revolution: it is a historical journey and a captivating memoir. See how its past contemporarily compares with its use and appearance today " from the Blackwing 602 to novelty ferrules. The development of cultures and communities is laid bare within the timeline of this slender entity. The Pencil Perfect immortalizes the biography of an inanimate object within its pages for a future cast of historians, writers, and curious minds. Caroline Weaver is a life-long pencil obsessive who owns a shop dedicated solely to wood-cased pencils, new and old, from all over the world in New York City. As a child she coveted a set of Caran d?Ache Prismalo colored pencils and proudly sharpened six early-2000s-era black Ticonderogas before school each day. From there, her love of the pencil and knowledge of the subject flourished. After traveling the world in search of the finest pencils still in production, she opened her shop in 2015. Caroline lives in the East Village neighborhood of Manhattan and has a tattoo of a pencil on her forearm. Nazwa - The Pencil Perfect Autor - Caroline Weaver Oprawa - Twarda Wydawca - Gestalten Kod ISBN - 9783899556759 Kod EAN - 9783899556759 Rok wydania - 2017 Język - angielski Format - 17.5x24.6 Ilość stron - 144 Podatek VAT - 5%


Resident's Handbook of Medical Quality and Safety, 1 - 2854443557

411,80 zł

Resident's Handbook of Medical Quality and Safety, 1 Springer, Berlin

Książki / Literatura obcojęzyczna

Drive to provide high value healthcare has created a field of medical quality improvement and safety. A Quality Improvement (QI) project would often aim in translate medical evidence (e.g. hand hygiene saves lives) into clinical practice (e.g. actually washing your hands before you see the patient, suffice it to say that not all hospitals are able to report 100% compliance with hand-hygiene). All doctoral residents in the United States must now satisfy a new requirement from the American College of Graduate Medical Education that they participate in a QI initiative. However, few departments are equipped to help their residents develop and implement a QI initiative. Resident's Handbook is a short, not fussy, and practical introduction to developing a QI initiative. Meant not only for residents seeking to jump-start a QI initiative but also for attending physicians looking to improve their clinical practice, residency program directors and even medical students already eyeing what residency training holds for them; the book introduces and explains the basic tools needed to conduct a QI project. It provides numerous real-life examples of QI projects by the residents, fellows and attendings who designed them, who discuss their successes and failures as well as the specific tools they used. Several chapters provide a more senior perspective on resident involvement in QI projects and feature contributions from several QI leaders, a hospital administration VP and a residency program director. Though originally designed with physicians in mind, the book will also be helpful for physician assistants, nurses, physical, occupational and speech language pathology therapists, as well as students in these disciplines. Since no QI intervention is likely to be successful if attempted in isolation more non-physician clinicians are joining the ranks of quality and safety leadership. Therefore several non-physician clinician led initiatives included in the manuscript constitute an integral part of this book. The book serves as a short introduction to the field of medical quality improvement and safety emphasizing the practical pointers of how to actually implement a project from its inception to publication. To our knowledge this is the first concise do-it-yourself publication of its kind. Some of the topics covered include: how to perform an efficient literature search, how to get published, how to scope a project, how to generate improvement ideas, effective communication, team, project management and basic quality improvement tools like PDCA, DMAIC, Lean, Six Sigma, human factors, medical informatics etc.. Although no substitute for the services of a trained clinical statistician, chapters on statistics and critical assessment of the medical literature familiarizes residents with basic statistical methodologies, clinical trials and evidence based medicine (EBM). Since no QI project is complete without providing evidence for post-intervention improvement we provide a short introduction to the free statistical language R, which helps residents independently run basic statistical calculations. Because much of QI involves assessment of subjective human experiences, there is also a chapter on how to write surveys. Resident's Handbook of Medical Quality and Safety is not an exhaustive QI textbook but rather a hands-on pocket guide to supplement formal training by other means.§


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