krainaksiazek managing and leading people through organizational change the theory and practice of sustaining change through people 20129867

- znaleziono 19 produktów w 2 sklepach

Managing and Leading People Through Organizational Change - 2874911390

188,69 zł

Managing and Leading People Through Organizational Change Kogan Page Ltd

Książki / Literatura obcojęzyczna

Tremendous forces for change are radically reshaping the world of work. Disruptive innovations, radical thinking, new business models and resource scarcity are impacting every sector. Although the scale of expected change is not unprecedented, what is unique is the pervasive nature of the change and its accelerating pace which people in organizations have to cope with. Structures, systems, processes and strategies are relatively simple to understand and even fix. People, however, are more complex. Change can have a different impact on each of them, all of which can cause different attitudes and reactions. Managing and Leading People Through Organizational Change is written for leaders with the key responsibility of managing people through transitions. Managing and Leading People through Organizational Change provides a critical analysis of change and transformation in organizations from a theoretical and practical perspective. It addresses the individual, team and organizational issues of leading and managing people before, during and after change, using case studies and interviews with people from organizations in different sectors across the globe. This book demonstrates how theory can be applied in practice through practical examples and recommendations, focusing on the importance of understanding the impact of the nature of change on individuals and engaging them collaboratively throughout the transformation journey.

Sklep: Libristo.pl

Managing And Leading People Through Organizational Change - 2870949098

229,99 zł

Managing And Leading People Through Organizational Change

Książki Obcojęzyczne>Angielskie>Economics, finance, business & management>Business & management>Management & management techniques>Mana...

This Comprehensive Guide Demonstrates The Importance Of The Emotional, People Element Of Sustaining Change, Offering Global Case Studies And Practical Tools For Formulating Interventions.

Sklep: Gigant.pl

Leading Change from the Middle - 2869706292

140,51 zł

Leading Change from the Middle Brookings Institution

Książki / Literatura obcojęzyczna

Bookshelves abound with theoretical analyses, how-to guides, and personal success stories by famous corporate leaders, public officials, even athletic coaches, expounding on how to lead from the top. But what about those in the middle who are increasingly tasked with trying to reshape, reorient, or recreate the capabilities of an organization? Leading Change from the Middle takes you on the journeys traveled by Kurt Mayer, an information technology executive in the Department of Defense trying to build a new IT system in record time with limited resources, and Stephen Wang, a mid-level leader in city government trying to build a capability for supporting commercial agriculture. Kurt and Stephen have to navigate complex organizational and stakeholder landscapes in which they often have few decision rights and few resources - a common scenario for mid-level leaders. One succeeds; one does not. While following Kurt and Stephen, the book introduces a new approach for increasing the likelihood of successfully leading change. This new approach breaks down into three core strategies: First, identify all relevant stakeholders and partition them into four categories: superordinates, subordinates, customers, and complementors/blockers (those who control needed resources but over whom the leaders have no authority). Second, for each stakeholder category, identify Communications, Strategies, and Tactics (referred to as CoSTS). Third, don't stimulate negative emotions that make people DEAF - Disrespect, Envy, Anger, and Fear - to efforts to produce change. As the book follows the journeys of Kurt and Stephen, it walks through the details of each strategy. In presenting this material in a concise, accessible, and applicable format that translates theory to practice, Nickerson provides an important service for leaders trying to build extraordinary capabilities for their organizations - from the middle.

Sklep: Libristo.pl

Leading Through Transitions - 2874917047

268,93 zł

Leading Through Transitions Wiley

Książki / Literatura obcojęzyczna

mastering the human side of change Leaders are constantly challenged with the daunting task of managing ongoing change and transition. Not only do they need to cope with the structural side (creating a vision, reorganizing, and restructuring), but they are also on the front lines of the people part of change (grieving, letting go, building hope, and learning). The Leading Through Transitions workshop and accompanying Participant Workbook provide you with the important information and tools needed to develop the key leadership skills that are so critical while facing unrelenting change. As a participant in this dynamic one-day workshop, you will be introduced to the Authentic Leadership Paradox Wheel, and you will begin exploring the dynamic tension between six pairs of seemingly paradoxical leadership attributes: * Being tough while simultaneously expressing appropriate empathy * Catalyzing change while understanding transition * Expressing a sense of urgency while retaining the capacity for realistic patience * Being self-reliant yet trusting others * Radiating both optimism and realism * Capitalizing on strengths while fostering the capacity to go against the grain Once you strike a balance with these behaviors, you can achieve authenticity and trust. The maintenance of trust is the core ingredient required to lead others through difficult times. The Leading Through Transitions workshop is based on sound research, solid frameworks, and practical resources. It is designed to help you assess your individual and organizational patterns of leadership behavior. During the workshop, you will be given the tools to evaluate what's working, what's not working, and what's missing. This grounded, real world learning experience will give you the confidence to meet the demands of both managing the business and leading your people.

Sklep: Libristo.pl

Understanding and Managing Public Organizations - 2854303967

427,12 zł

Understanding and Managing Public Organizations Jossey Bass Wiley

Książki / Literatura obcojęzyczna

This revised edition of the best-selling text in the field includes a guiding framework of organizational analysis emphasizing the integration and coordination of the domains of the organization with the motivations, work attitudes, and behaviors of the people who lead them. Includes new research and practice from the US and internationally in collaboration and networks, innovation, process improvement through IT, open government and citizen participation, customer service, and a provides a greater emphasis on management practice through illustrative examples of those who are leading successful change efforts.

Sklep: Libristo.pl

Understanding and Managing Public Organizations - 2873334192

429,41 zł

Understanding and Managing Public Organizations Jossey Bass Wiley

Książki / Literatura obcojęzyczna

This revised edition of the best-selling text in the field includes a guiding framework of organizational analysis emphasizing the integration and coordination of the domains of the organization with the motivations, work attitudes, and behaviors of the people who lead them. Includes new research and practice from the US and internationally in collaboration and networks, innovation, process improvement through IT, open government and citizen participation, customer service, and a provides a greater emphasis on management practice through illustrative examples of those who are leading successful change efforts.

Sklep: Libristo.pl

Organizational Design - 2869778629

190,87 zł

Organizational Design Cambridge University Press

Książki / Literatura obcojęzyczna

Written specifically for executives and MBA students, the third edition of this successful textbook provides a step-by-step guide to designing an organization, from diagnosis, to design and implementation. It provides comprehensive coverage of the key aspects of organizational design, including goals, strategy, process, people, coordination, control, and incentives. Following a new diamond model, fully tested in practice, the book guides readers through an integrated methodology for organizational assessment and planning. It includes a new chapter on project managing organizational change on a practical level, new case studies, extended discussions of new organizational forms, architecture design and knowledge systems, and new practical steps for implementation and change. An accompanying website gives free access to a selection of excel models, and features additional case studies, worksheets and templates, and a downloadable questionnaire for analyzing and diagnosing current organizations.

Sklep: Libristo.pl

Managing Improvement in Healthcare - 2873355734

643,11 zł

Managing Improvement in Healthcare Springer Verlag GmbH

Książki / Literatura obcojęzyczna

Reflecting the challenges and opportunities of achieving improvement in healthcare systems, the contributions of this innovative new text lend depth and nuance to an increasing area of academic debate. Encompassing context, processes and agency, Managing Improvements in Healthcare addresses the task of attaining, embedding and sustaining improvement in the industry. The book begins by offering insight into the different valued aspects of quality, providing specific examples of national and organizational interventions in pursuit of improvement. The second part focuses on strategies for embedding good practice and ensuring the spread of high quality through knowledge mobilization, and the final part draws attention to the different groups of change agents involved in delivering, co-creating and benefitting from quality improvement. This inventive text will be insightful to those researchers interested in healthcare and organization, looking to transform theory into policy and practice.

Sklep: Libristo.pl

Managing Risk and Information Security - 2869379204

207,15 zł

Managing Risk and Information Security COMPUTER BOOKSHOPS

Książki / Literatura obcojęzyczna

Managing Risk and Information Security: Protect to Enable , an ApressOpen title, describes the changing risk environment and why a fresh approach to information security is needed. Because almost every aspect of an enterprise is now dependent on technology, the focus of IT security must shift from locking down assets to enabling the business while managing and surviving risk. This compact book discusses business risk from a broader perspective, including privacy and regulatory considerations. It describes the increasing number of threats and vulnerabilities, but also offers strategies for developing solutions. These include discussions of how enterprises can take advantage of new and emerging technologies such as social media and the huge proliferation of Internet-enabled devices while minimizing risk.§§With ApressOpen, content is freely available through multiple online distribution channels and electronic formats with the goal of disseminating professionally edited and technically reviewed content to the worldwide community.§§Here are some of the responses from reviewers of this exceptional work:§§" Managing Risk and Information Security is a perceptive, balanced, and often thought-provoking exploration of evolving information risk and security challenges within a business context. Harkins clearly connects the needed, but often-overlooked linkage and dialog between the business and technical worlds and offers actionable strategies. The book contains eye-opening security insights that are easily understood, even by the curious layman."§§Fred Wettling, Bechtel Fellow, IS&T Ethics & Compliance Officer, Bechtel§§"As disruptive technology innovations and escalating cyber threats continue to create enormous information security challenges, Managing Risk and Information Security: Protect to Enable provides a much-needed perspective. This book compels information security professionals to think differently about concepts of risk management in order to be more effective. The specific and practical guidance offers a fast-track formula for developing information security strategies which are lock-step with business priorities."§§Laura Robinson, Principal, Robinson Insight§§Chair, Security for Business Innovation Council (SBIC)§§Program Director, Executive Security Action Forum (ESAF)§§"The mandate of the information security function is being completely rewritten. Unfortunately most heads of security haven't picked up on the change, impeding their companies' agility and ability to innovate. This book makes the case for why security needs to change, and shows how to get started. It will be regarded as marking the turning point in information security for years to come."§§Dr. Jeremy Bergsman, Practice Manager, CEB§§"The world we are responsible to protect is changing dramatically and at an accelerating pace. Technology is pervasive in virtually every aspect of our lives. Clouds, virtualization and mobile are redefining computing and they are just the beginning of what is to come. Your security perimeter is defined by wherever your information and people happen to be. We are attacked by professional adversaries who are better funded than we will ever be. We in the information security profession must change as dramatically as the environment we protect. We need new skills and new strategies to do our jobs effectively. We literally need to change the way we think.§§Written by one of the best in the business, Managing Risk and Information Security challenges traditional security theory with clear examples of the need for change. It also provides expert advice on how to dramatically increase the success of your security strategy and methods from dealing with the misperception of risk to how to become a Z-shaped CISO. §§Managing Risk and Information Security is the ultimate treatise on how to deliver effective security to the world we live in for the next 10 years. It is absolute must reading for anyone in our profes

Sklep: Libristo.pl

Practice of Adaptive Leadership - 2869345797

161,66 zł

Practice of Adaptive Leadership Harvard Business School Publis

Książki / Literatura obcojęzyczna

When change requires you to challenge people's familiar reality, it can be difficult, dangerous work. Whatever the context--whether in the private or the public sector--many will feel threatened as you push though major changes. But as a leader, you need to find a way to make it work. Ron Heifetz first defined this problem with his distinctive theory of adaptive leadership in Leadership Without Easy Answers. In a second book, Leadership on the Line, Heifetz and coauthor Marty Linsky highlighted the individual and organizational dangers of leading through deep change in business, politics, and community life. Now, Heifetz, Linsky, and coauthor Alexander Grashow are taking the next step: The Practice of Adaptive Leadership is a hands-on, practical guide containing stories, tools, diagrams, cases, and worksheets to help you develop your skills as an adaptive leader, able to take people outside their comfort zones and assess and address the toughest challenges. The authors have decades of experience helping people and organizations create cultures of adaptive leadership. In today's rapidly changing world, The Practice of Adaptive Leadership can be your handbook to meeting the demands of leadership in the midst of complexity.

Sklep: Libristo.pl

Management - The Essence of the Craft - 2869422129

197,75 zł

Management - The Essence of the Craft Campus Verlag GmbH

Książki / Literatura obcojęzyczna

Author's Preface to the English Edition 2010 In this book I am presenting a new kind of management for a new kind of world. It is my concept of right and good management for functioning organizations in functioning societies of exceeding complexity. The need for such a concept arises because conventional management - by which, basically, I mean the US-type management theory and practice now applied worldwide - has come to its very limits as it is unable to deal with the consequences of its own success. The result of its tremendous achievements is a world of inextricably interrelated dynamic systems which are incomprehensibly complex. This has largely been ignored by the dominating US management approach because it was never designed for such conditions. It now fails exactly for this reason, thereby causing the present crisis. I have actually been predicting this for years in many of my publications, including the German version of this book which was first published in 2005. The fact that success almost inevitably breeds its own failure is often overlooked, although it is well known in many fields and in particular in those that accept complexity explicitly as their research subject such as biology or ecology. Albert Einstein already remarked that one cannot solve problems with the same methods which produced them. Failure to manage complexity as the major cause of the worldcrisis What, at present, a majority - at least in the West - considers to be a mere financial crisis can probably be much better understood if it is looked at from an altogether different perspective: the failure to understand and manage complexity. Business and society seem to be undergoing one of the most fundamental transformations in history. Only on the surface, and only if perceived in conventional categories, do present changes appear to be financial and economic in nature. What is happening might better be understood as an Old World dying because a New World is being born. There will hardly be any bridges back to the old state of affairs. Perhaps the most practical premise to navigate by is that whatever can change will change. If so, we are witnessing no less than the almost complete collapse of the formerly so efficient US management approach, which was developed mainly in the context of business administration and taught in business schools as the ultimate wisdom with regard to the running of corporations in a world where its premises applied to an ever lesser degree. Its realities have already been changing for quite some time but this went largely unnoticed because most people tend to see only the old familiar patterns in the new realities. We are experiencing in particular the failure of the US-type of corporate governance and the kind of top management which is dominated almost exclusively by financial variables only. We see the collapse of the shareholder value approach, which due to its short term profit orientation is largely ignoring the customer and is hostile to future-oriented investing and innovating, thereby systematically misdirecting the allocation of societal resources. The failure of the US-approach is, among other aspects, the consequence of mistaking financial investment for real investment, thereby undermining the former strengths of the US-economy, of confusing mountains of bad debts with sustainable wealth, and of failing to distinguish between healthy and pathological growth. Ironically, what collapsed first was the financial system which appeared to be the most highly developed and sophisticated system ever designed. It was believed to be free of systemic risk by most experts and run by the world's most excellent executives educated in what were thought to be the best universities and business schools worldwide. However, complex systems have properties and laws of their own. Their driving forces - if systematically ignored - make them inevitably go out of control. Such systems are incomputable and unpredictable in principle and incomprehensible to the conventionally educated mind. They are non-linear, self-dynamic and continuously self-changing and self-restructuring in unforeseeable ways. They are largely self-organizing and self-regulating. Nevertheless, they can be - up to a degree - controlled and regulated albeit only by a fundamentally different kind of thinking, a new approach for managing complexity and by applying the right methods and tools which are the subject of this book and its companion volumes. Reliable Functioning by Wholistic Management Systems Economic and financial measures on the macro level alone will hardly cure the crisis. What it takes on the level of societal institutions is a new way of functioning which is described in my six volume series Management: Mastering Complexity in which I present my Malik Wholistic General Management Systems. This first volume contains an overview of the system as a whole whereas the other five volumes will describe the constitutive parts of the system. The second volume "Corporate Policy and Governance: How Organizations Self-Organize", was published in 2008 in German and will be available in English soon. The third volume on strategy is still due in 2010. The remaining three volumes will be dedicated to the new structure for functioning complex organizations, their appropriate culture and the kind of executives who have to be able to understand and master complexity. Together these six volumes will contain the essence of the most comprehensive General Management System worldwide. To the best of my knowledge my Wholistic General Management Systems are globally the only ones explicitly designed to ensure reliable functioning under conditions of exceedingly high and dynamic complexity. For this reason and because my Management Systems are universally applicable conventional business administration plays a limited role in my book. For practical reasons, however, I am going to illustrate the application of my systems mainly in the context of the business enterprise. Familiar concepts and terms are left unchanged wherever possible in order to avoid confusion for the practitioner whereas their meaning and most contents are new and different. The important new knowledge for mastering complex systems does not come from economics or business administration but from what I call the Complexity Sciences, i.e. Systemics, Bionics and Cybernetics, which can also be called the Sciences of Functioning. For the term "Functioning" I often use the synonym "Right and Good Management" as opposed to wrong and bad management. By this I want to point to the need to understand management as a true profession with its own standards of craftsmanship as indicated in the subtitle of this book. If the institutions of today's and more so of tomorrow's societies are supposed to function, management needs to liberate itself from fashions and fads and has to become a profession of the same status as for example the profession of the surgeon, the aircraft pilot or the lawyer all of which have as a matter of course their standards of professionalism. The foundation for a profession of effective management for functioning institutions is to be found in my earlier book Managing Performing Living. My General Management Systems - with the support of the experts of my own organization - have been developed, tested and implemented in numerous cases over more than 30 years in all sorts of institutions in business and non-business areas mostly in Europe and particularly in the German speaking world including their worldwide subsidiaries. What works in the complexities of these areas will almost certainly work worldwide. Having discussed the structure, functioning principles and effects of my systems with tens of thousands of executives of all levels I have strong arguments that there is only one kind of management that works effectively, namely Right and Good Management as I present it in my books, and that it is - contrary to mainstream thinking - universally valid and culturally invariant. Fashionable arbitrariness which so often characterizes management should not be given any place in what is one of the most important social functions. In most respects my Wholistic Management Systems for Functioning are the opposite of what is taught in most business schools. That they will have to change fundamentally as a consequence of the global crisis is hesitatingly becoming apparent to some - among them also a few leading ivy league schools. But it might be a long and hard way for them to recover from the fallacies of their own teachings and partly from the application of wrong management to themselves. At the same time, however, if they manage to change radically and fast it is one of the greatest opportunities for them to show effective leadership in the service of a functioning society in times of great change. Fredmund Malik St. Gallen, January 2010 Introduction "The very first step toward success in any occupation is to become interested in it." Sir William Osler (1849 - 1919), physician Our increasingly complex world cannot function without management, and it can hardly function without precise management. This is true for all kinds of societal institutions, be it commercial enterprises or other organizations. The purpose of this book is to help their managers and employees fulfill their demanding occupational tasks in a professional manner. In the midst of a jumble of doctrines, ideologies, and true innovations, this book will provide the overview required to distinguish right from wrong and useful from useless. These distinctions are indispensable for meeting both individual and shared responsibilities at each stage of a professional career. They are also crucial for successful and productive interaction. This book is a compact compendium for right and good management - for general management - in that it provides the necessary overview of what it entails. In the following volumes of this series, each of the elements of right and good management will be described in greater detail, including both theoretical content and recommended implementation approaches. Interested readers will be able to familiarize themselves with the tools and practices of the craft, along with numerous practical examples. As such, the present book is a prelude to a practical, comprehensive guide to what the management craft and managerial professionalism must entail. Sound general management is not about doing something new, modern, or fashionable. What matters is that it is right, that it works, and that it helps practitioners fulfill their tasks to the best of their abilities. The subject of this book - and of the rest of my publications - is not the "management thinking of today". Rather, all my books are practical guides to effectiveness. They point out my personal opinions on different matters, which are often not in sync with mainstream thinking. Management. The Essence of the Craft continues, enlarges upon, and complements my book Managing Performing Living. While the latter deals with the conduct and actions of the individual manager, the present book goes much further in that it deals with the institution as a whole - with system-oriented general management. The book contains a series of propositions which, compared to mainstream thinking, may be regarded as provocative, unusual, and frequently even wrong - at least initially. In this book, and the books to follow, I am putting my arguments forward for discussion. Central Propositions 1.Management is society's most important function. The functioning of society depends on management. Only management turns resources into results. 2.Management can largely be acquired by learning. It is a profession and a craft. It follows the same rules of professionalism that are known and have proven useful in other professions. Talents are useful but not essential. 3.The only kind of management a person needs to learn is right and good management. Right and good management is universal, invariant, and independent of culture. It is equally valid for all kinds of organizations and all countries. There is no need for international, multicultural, or global management. All effective institutions function in the same way. They employ the same functional principles. 4.Apparent differences are not related to management but to the nature of the different tasks to be fulfilled in different organizations. 5.Not everyone can manage just any organization. This is not due to management skills but to the difference in operational tasks. 6.All managers in all organizations and across all hierarchy levels need the same kind of management skills. Not all, however, need them in the same degree of comprehensiveness and detail. Disregarding this principle leads to a lack of orientation and direction, which, in turn, means the end of communication and function. 7.In my view, most of the management ideas prevailing over the past fifteen years or so are false, misleading, and harmful. This is true in particular for anything related to the doctrine of shareholder value and its consequences - such as value-increasing strategies and a way of thinking that focuses predominantly on financial aspects. The stakeholder approach is equally wrong. 8.The economic difficulties of our time, which I believe will inevitably deepen, are largely due to factors other than political errors. They are results of misguided management, of faulty and poor management. As a result, the question as to what right and good management is gains all the more importance. A Word on the Terms Used In management - as opposed to other, more advanced and mature disciplines of learning - there is no such thing as uniform or common parlance. Quite to the contrary: most authors attempt to impress readers by inventing their own terms and slogans. This is a roadblock to progress and to acquiring management skills. For this book, I essentially draw on the terms used in the St. Gallen Management Model, the first and so far only wholistic, system-driven management model, as well as on the linguistic usage of Peter F. Drucker, the doyen of management theory. As far as cybernetics and system sciences are concerned, I draw on the terms used by Stafford Beer, the originator of management cybernetics, and my own book Strategie des Managements komplexer Systeme ["Strategy for the Management of Complex Systems"]. 1.The terms "company", "organization", and "institution" are largely used in the same sense. Certain variances in meaning relate to the degree of generality, or the special limitation to a segment of society. The most general terms are "institution" and "organization". They refer to all organizations existing in a society, no matter what kind or legal form. The term "company", in essence, belongs to the business sector. Whenever no specific pointers are provided, it will be clear from the context what I mean when using each of these terms. The term most frequently used in this book is "company" and other terms related to it, such as "corporate policy". The statements made will generally be applicable to all kinds of institutions. Depending on the field of usage, the terms might need to be adapted somewhat, as in "educational policy" or "health policy". 2.The term "management" itself can be understood in several ways: Firstly, as a function that exists in any kind of organization and is indispensable for its functioning. This is the so-called functional dimension of management. It is neither linked to specific persons nor to organizational elements. This function is not perceptible to our senses. It is incorporated in certain actions taken by individuals and in this way its impact is perceived. Secondly, the term "management" can be understood to be the sum of the legal and/or organizational authorities in an institution. Examples include the executive board of a private company, the executive committee of a public company, a national government, or a university's board of directors. This is referred to as the institutional dimension, and it also includes expanded boards of managers, group management, management circles, or partners' conferences. As far as mandatory and/or higher-level authorities are concerned, the respective responsibilities, rights, obligations, and accountabilities are governed by laws, articles of incorporation, or statutes. Those of other organizational entities are determined by common sense and habits. Thirdly, management can be understood to include the persons that belong to the institutional authorities mentioned. This is the personal dimension of management. In particular the terms "top management" and "top manager" frequently carry that meaning. 3.I use the term "management" in the same meaning as its German equivalent "Führung". Both terms mean the same. In all my German-language publications, I use the two terms synonymously. By contrast, the terms "management" and "leadership" do not mean the same. 4.In the chapter on structure, the term "organization" carries two different meanings: the first, as mentioned above, is what we refer to when we speak of an institution being an organization; the second is what we mean when we speak of an institution having an organization. Which one of the two meanings applies should be clear from the particular context.

Sklep: Libristo.pl

Understanding Emotion at Work - 2869618153

194,06 zł

Understanding Emotion at Work Sage Publications

Książki / Literatura obcojęzyczna

'Most folks in organizations dichotomize reason and emotion, often treating emotion as an uncommon or marginal occurrence. Written in a clear and lively style, Steve Fineman's book, Understanding Emotion at Work, dispels this notion as he demonstrates how emotions infuse most practices in organizational life, including leading, decision making, organizational change, gender relations, stress, and downsizing. Sprinkled with vivid examples, Fineman captures the positive benefits of emotions at work as well as the darker side of feelings and despair. Scholars, students and practitioners alike will glean important insights from the lens of emotion that Fineman brings to the subtleties of organizational life' - Linda L Putnam, Texas A&M University 'Stephen Fineman has written a wise and engaging text about emotions and how they play out in and around organizations. He underscores, with a range of fine examples, thoughtful commentary and careful scholarship, the essential role of emotions in organizational life. He applies his lens to such issues as recruitment, leadership, decision making and change. He extends the reach of emotions into the virtual world of work and he makes apparent the heavy costs to people and their organizations of toxic emotions that stem from bullying,harassment and downsizing. A must-read in any curriculum dealing with the study of organization' - Peter Frost, Edgar F. Kaiser Professor of Organizational Behaviour, Faculty of Commerce and Business Administration, University of British Columbia, Canada Author of Toxic Emotions at Work HBS Press 2003 'Going to work can be a great joy, a great pain, or a mixture of the two. This clearly written, engaging and authoritative book demonstrates the vital necessity of understanding how emotions permeate work organisations at every level and in every situation. No student of work and its organisation can afford to neglect this important area of study. And no writer on work and organisation is better placed to go to the heart of these matters than Stephen Fineman' - Professor Tony J Watson, Professor of Organisational and Managerial Behaviour, Nottingham Business School 'In this book, Professor Stephen Fineman has done more of what he does best writing eloquently and perceptively about emotions in organizations. In this case, he is writing directly for students, both undergraduates and postgraduates, and uses a wide range of disciplinary insights to show how emotions are inextricably embedded in organizational life. His book helps to launch students on a voyage of self-discovery to learn for themselves how emotions impact upon them and their colleagues. As someone who has long challenged the "emotion-less" view of emotion that characterizes much of the research on this phenomenon, he uses his considerable skills to convey the importance, richness and nuance of emotion. Nor does he shrink away from tackling the darker side of organizational emotional life challenging students to reflect on the agony, as well as the ecstasy, that passionate emotions can cause. This book is a valuable resource for teachers wanting to introduce students to organizations, and a fascinating and astute aid for students interested in learning about them - Professor Cynthia Hardy, Department of Management, University of Melbourne 'Organizational life is shot through with emotions, spawning a growing interest in topics ranging from emotional intelligence to violence at work. Stephen Fineman provides a much-needed survey of these topics, capturing their sprawling breadth without sacrificing depth. Moreover, he succeeds in conveying the everyday feel of emotions in organizational life in a way that is both engaging and informative' - Blake Ashforth, Jerry and Mary Ann Chapman Professor of Business, W P Carey School of Business, Arizona State University Understanding Emotion at Work gets to the heart of what binds and breaks organizations: emotion. It explores beyond the surface of work to the rich emotional life bubbling underneath, showing what employees and managers constantly deal with but are often ill-equipped to do so. This is the first introductory book on emotions and it's aimed specifically at students of management and organization studies. Written accessibly, it avoids pat prescriptions, but leaves the reader with challenging questions about the intrisic nature of emotions to the design and management of organizations. Drawing on a rich discipline-field, including psychology, sociology and organizational theory, Stephen Fineman explores a number of familiar and not so familiar work arenas. He examines the way emotion penetrates leadership, decision-making and organizational change as well as newer topics like the virtual side of organizations. Finally, he addresses the darker side of emotion in the context of bullying, violence, sexual harassment and downsizing. Understanding Emotion at Work will shed light on this growing subject for advanced undergraduates and postgraduates studying organizational behaviour, HRM or organizational psychology.

Sklep: Libristo.pl

Institutionalization of UX - 2874943911

222,26 zł

Institutionalization of UX PEARSON

Książki / Literatura obcojęzyczna

"This book is a great how-to manual for people who want to bring the benefits of improved user experience to their companies. It's thorough yet still accessible for the smart businessperson. I've been working with user-centered design for over twenty years, and I found myself circling tips and tricks." -Harley Manning, vice president & research director, customer experience, Forrester Research "Some argue that the big advances in our impact on user experience will come from better methods or new technologies. Some argue that they will come from earlier involvement in the design and development process. The biggest impact, however, will come as more and more companies realize the benefits of user-centered design and build cultures that embrace it. Eric offers a practical roadmap to get there." -Arnie Lund, connected experience labs technology leader and human-systems interaction lab manager, GE Global Research "User experience issues are a key challenge for development of increasingly complex products and services. This book provides much-needed insights to help managers achieve their key objectives and to develop more successful solutions." -Aaron Marcus, president, Aaron Marcus and Associates, Inc. "This handy book should be required reading for any executive champions of change in any development organization making products that demand a compelling user experience. It does an excellent job in laying the foundation for incorporating user experience engineering concepts and best practices into these corporations. In today's competitive economy, business success will greatly depend on instituting the changes in design methods and thinking that are so clearly and simply put forth in this most practical and useful book." -Ed Israelski, director, human factors, AbbVie "If you're tasked with building a user-experience practice in a large organization, this book is for you (and your boss). Informed by years of case studies and consulting experience, Eric Schaffer provides the long view, clearly describing what to expect, what to avoid, and how to succeed in establishing user-centered principles at your company." -Pat Malecek, former user experience manager, AVP, CUA, A.G. Edwards & Sons, Inc. "For those of us who have evangelized user experience for so many years, we finally have a book that offers meaningful insights that can only come from years of practical experience in the real world. Here is a wonderful guide for all who wish to make user experience a 'way of life' for their companies." -Felica Selenko, Ph.D., former principal technical staff member, AT&T "Dr. Schaffer's mantra is that the main differentiator for companies of the future will be the ability to build practical, useful, usable, and satisfying user experiences. This is a book that provides the road map necessary to allow your organization to achieve these goals." -Colin Hynes, president, UX Inc. Computer hardware no longer provides a competitive edge. Software has become a broadly shared commodity. A new differentiator has emerged in information technology: user experience (UX). Executives recognize that the customer satisfaction that applications and websites provide directly impacts a company's stock price. While UX practitioners know how to design usable, engaging applications that create good user experiences, establishing that process on an industrial scale poses critical IT challenges for an organization. * How do you build user-centered design into your culture?* What infrastructure do you need in order to make UX design faster, cheaper, and better?* How do you create the organizational structure and staffing solution that will support UX design over time? Institutionalization of UX shows how to develop a mature, user-centered design practice within an enterprise. Eric Schaffer guides readers step by step through a solid methodology for institutionalizing UX, providing practical advice on the organizational change, milestones, toolsets, infrastructure, staffing, governance, and long-term operations needed to achieve fully mature UX engineering. First published in 2004 as Institutionalization of Usability, this new, expanded edition looks beyond the science of usability to the broader, deeper implications of UX: Once customers can use your applications and websites easily, how does your organization ensure that those engagements are satisfying, engaging, and relevant? Contextual innovation expert Apala Lahiri contributes a new chapter on managing cultural differences for international organizations. Whether you are an executive leading the institutional-ization process, a manager supporting the transition of your organization's UX practice, or an engineer working on UX issues, this guide will help you build a mature and sustainable practice in UX design.

Sklep: Libristo.pl

Human Resource Development - 2862145939

537,65 zł

Human Resource Development LAP Lambert Academic Publishing

Książki / Literatura obcojęzyczna

The author wrote user friendly, racy and comprehensive book well worth referring by everyone involved in managing change and delivering efficient and quality services; implementing sustainable development; inspiring and leading other people and organizations; and most importantly building the capacity of human resource geared towards achieving high level performance outcomes (be it international, local, regional, sectoral, national, public, private, rural, urban, industrial or humanitarian organization, company or firm). This book focuses on the various aspects of human resource development as one of key foundations to enhance employee and learning organizations' performances. It especially deals with regard to the question of how to bring human resource roles into practice with a view of ensuring realization of organizational mission and sustaining excellence in performance of quality goods and services produced and delivered to the customers. Frankly speaking, this book is very informative hence highly recommended for every adult person and organizations for excellence in their performance.

Sklep: Libristo.pl

Effective Management in Long-term Care Organisations - 2869609201

97,87 zł

Effective Management in Long-term Care Organisations Reflect Press

Książki / Literatura obcojęzyczna

Effective Management in Long-term Care Organisations is a unique combination of up-to-date management theory and practice designed for students and new care managers in nursing homes, residential homes and the variety of care settings in the community. This accessible and interactive text covers relevant theory and practice. It is written by people with a wide experience as managers and educators in the social care sector. Focusing on key themes including Managing People, Managing the Workplace and Managing Change, the book includes: * the examination of roles; * the vital topics of decision making and leadership; * team building and how groups work. Other key topics explored include appraisal, quality and information management, skill mix, financial management, negotiation and conflict, recruitment and selection, workforce planning and strategic planning, all in relation to relevant legislation. Case studies are used for illuminating principles and exercises and activities will enable the reader to work through all the sections using a step-by-step process that ensures skills and principles of one subject are understood before moving onto the next.

Sklep: Libristo.pl

szukaj w Kangoo krainaksiazek managing and leading people through organizational change the theory and practice of sustaining change through people 20129867

Sklepy zlokalizowane w miastach: Warszawa, Kraków, Łódź, Wrocław, Poznań, Gdańsk, Szczecin, Bydgoszcz, Lublin, Katowice

Szukaj w sklepach lub całym serwisie

1. Sklepy z krainaksiazek pl managing and leading people through organizational change the theory and practice of sustaining change through people 20129867

2. Szukaj na wszystkich stronach serwisu

t1=0.777, t2=0, t3=0, t4=0.021, t=0.777

Dla sprzedawców

copyright © 2005-2018 Sklepy24.pl  |  made by Internet Software House DOTCOM RIVER